With a new UK lockdown announced, we want to reassure everyone that we are remaining open for business and we are still able to complete your orders safely.
During the first lockdown we reconfigured our workshop so that everyone was socially distanced in their own working areas. This has continued ever since so all of our staff members are safe and able to continue working without any risk. We are also fortunate to have several members of staff so if anyone is required to self-isolate then other people can pick up their workload. If needed we can return to working opposing shifts as well.
We actually had a spot check by the Health & Safety Executive in early December and they were happy with everything that we've put in place, so we're confident that we're safe and secure.
Orders and postage
The Royal Mail will still be catching up from the Christmas rush and there will be some knock-on effects from the recent Brexit deadline, so there will still be delays in the postal systems. If you are waiting on a delivery, please be patient and allow at least 14 days in the UK and 28 days elsewhere for your package to arrive.
Events and shows
Most shows have been cancelled and we can't see any hope of them returning until July/August at the earliest. The vaccine rollout will likely be the deciding factor here and large events will only be allowed once we've hit a good 70%-80% level of the population with immunisation.
Like a lot of you, we're completely exhausted with Covid being part of our lives and we want this whole thing to go away as soon as possible. But the only way to get there is to stop the spread of the virus and look after each other as much as we can, so please keep yourselves safe and we'll get through this together.
Finally, if you're on your own and need to talk to someone, please get in touch. Drop us an email or even give us a call and we can have a chat. Our Forum is also a friendly and supportive place for everyone, regardless of preferred scale or period! Our members there are always welcoming to newcomers so let us know if you'd like to join and we'll get that sorted out for you.
Stay safe and we'll see each other again soon.